-
When to Use a Mesh VPN and Four Signs You Shouldn’t
A mesh VPN enables direct, flexible communication if it’s a good fit. See whether or not it’s a viable solution for you. Go to Source
-
Hiring Kit: Machine Learning Engineer
Successful businesses are relying on digitization and automation to make their operations more efficient and productive. The underlying technologies that make this automation possible include artificial intelligence and machine learning. Developing, programming, and implementing these sophisticated automation tools requires the considerable skills of a machine learning engineer. This customizable hiring kit, created by Mark W.…
-
Is a Multi Level Auto Attendant Worth Upgrading For?
There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything you need to know. Go to Source
-
TechRepublic Premium Editorial Calendar: Policies, Hiring Kits, and Glossaries for Download
TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. Go to Source
-
Top 6 Project Management Trends to Watch in 2025
Discover the top project management trends for 2025. Explore insights and strategies for increased productivity and better collaboration. Go to Source
-
21 IVR Scripts You Can Steal (And How to Use Them)
Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost caller satisfaction. Go to Source
-
Out of 15 IVR Best Practices, You Only Need These 7
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers. Go to Source
-
Resource and Data Recovery Policy
Employees, data, and resources are three of the biggest assets in any given organization. With concepts such as mobility and cloud access becoming nearly ubiquitous, the ability of company staff to protect and recover data and/or resources spread out across disparate environments is especially vital for continued success. This policy, written by Scott Matteson for…
-
Quick Glossary: Virtualization
Perhaps no innovation in information technology history has saved more money for more enterprises than virtualization, yet the technology goes mostly unheralded and underappreciated. By reducing the need for purchasing additional and ever more expensive hardware — and at the same time, maximizing the capacity of whatever hardware is available — virtualization has truly changed…