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Dell Introduces New Product Line Names
Named brands like XPS and Inspiron will now fall under performance categories. Plus, Dell expanded its partnership with AMD. Go to Source
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How Smart IVR Unlocks a Better Caller Journey
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Go to Source
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Causes of High Network Latency and How to Fix it Quickly
High network latency can ruin call quality, slow websites, and frustrate users. Discover the real causes and how to fix them fast. Go to Source
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CES 2025: NVIDIA Unveils GeForce RTX 50-Series Chips, AI Research Supercomputers, and More
Jensen Huang, NVIDIA’s CEO, unveiled the company’s first flagship desktop GPU series in over two years during his keynote speech. Go to Source
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Network Traffic Types (With Examples)
Discover the key types of network traffic and their role in optimizing performance plus real-world examples to see how they impact data flow. Go to Source
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CES 2025: AMD Introduces Radeon RX 9070 Series GPUs
The next-generation GPUs will be available from a variety of manufacturers in the first quarter of 2025. Plus, AMD shows upcoming AI chips for mobile performance. Go to Source
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How to Pick the Right Omnichannel Contact Center
The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide between them. Go to Source
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Mind the Gap: Cloud Spending is Perplexing CFOs
Cloud spending confusion is rising among CFOs. An IBM executive explains how FinOps, automation, and AI-powered solutions can improve cost visibility and management. Go to Source
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Network Packets: Understanding How the Internet Works (Easy)
Everything you stream and share is broken into network packets. Learn how this enables the seamless flow of data that powers the internet. Go to Source
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How to Know if a Natural Language IVR Is Worth the Cost
Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it’s right for you. Go to Source