The debate over in-office versus remote work misses a fundamental truth: high-performing teams succeed based on how they’re organized, not where they sit. Through extensive research across industries, Gene Kim and Dr. Steven J. Spear found that three key mechanisms consistently enable team excellence: slowing down to speed up, breaking down complexity, and amplifying problems…

“This feels pointless.” “My brain is fried.” “Why can’t I think straight?” These aren’t complaints from factory workers pulling double shifts—they’re increasingly common refrains from software engineers, product managers, and tech leads at some of the world’s most sophisticated companies. At the 2024 Enterprise Technology Leadership Summit, organizational psychologist Dr. Laura Weis and team topology…

As we reflect on 2024, we’re proud to share a year marked by groundbreaking publications, evolving events, and continued commitment to helping technology leaders succeed. This year saw us not only expand our publishing portfolio in innovative ways but also embrace meaningful change in how we serve our community. In this post, we’ll take a…

When Southwest Airlines’ crew scheduling system became overwhelmed during the 2022 holiday season, the company faced what would become a $800 million operational meltdown. CIO Lauren Woods and her technology team hadn’t caused the crisis, but they would need to solve it.  “I liken it to being like a designated driver at a party,” Woods…

I know. You’re thinking I’m talking about Napster, right? Nope. Napster was launched in 1999. Bobby Diggs and the Wu-Tang Clan introduced unbundling into the music industry 6 years earlier in 1993. While the wild musical styles, grimy beats, no hooks, and raw lyrics might be what hip-hop fans laud when talking about the impact…

As manufacturers embrace Industry 4.0, many find that implementing new technologies isn’t enough to achieve the promised benefits of increased efficiency, flexibility, and innovation. Enter Industrial DevOps—a set of principles that can help bridge the gap between your Industry 4.0 technologies and the organizational practices needed to fully leverage them. Here’s what you need to…

If you haven’t already read Unbundling the Enterprise: APIs, Optionality, and the Science of Happy Accidents you might want to check that off your to-do list before diving into the deep end of the pool. While we’re about to share the risk that was most frequently mentioned by the interviewees we spoke to, along with…

You’ve been there before: standing in front of your team, announcing a major technological transformation that you know is crucial for the company’s future. Despite your careful preparation, you can see it in their eyes—skepticism, confusion, or worse, quiet resignation. The change you’re proposing may be exactly what the organization needs, but your message isn’t…

Organizations face critical decisions when selecting cloud service providers (CSPs). A recent paper titled Strategic Decision-Making in Cloud Services: De-Risking Cloud Lock-In offers insights for senior technology leaders, particularly those in the United States Government, as they navigate these complex choices. The authors challenge common assumptions about cloud vendor selection and provide practical guidance for…