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7 Simple Steps to Use Windows Fax and Scan
So long as you have a built-in modem, you can use Windows Fax and Scan to send and receive faxes from your computer. Learn how to use this classic program along with alternative faxing methods. Go to Source
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Worried About VoIP Security and Encryption? We Aren’t
When you choose a top provider, maintaining VoIP security and encryption is no harder than using a strong password. Here’s how to get set up. Go to Source
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5 Signs You Need a Virtual Firewall to Secure Your Cloud
Discover when a virtual firewall excels plus its advantages over traditional options so you can determine if it’s right for you. Go to Source
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How Smart IVR Unlocks a Better Caller Journey
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and your bottom line. Go to Source
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Causes of High Network Latency and How to Fix it Quickly
High network latency can ruin call quality, slow websites, and frustrate users. Discover the real causes and how to fix them fast. Go to Source
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Network Traffic Types (With Examples)
Discover the key types of network traffic and their role in optimizing performance plus real-world examples to see how they impact data flow. Go to Source
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How to Pick the Right Omnichannel Contact Center
The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide between them. Go to Source
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Network Packets: Understanding How the Internet Works (Easy)
Everything you stream and share is broken into network packets. Learn how this enables the seamless flow of data that powers the internet. Go to Source
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How to Know if a Natural Language IVR Is Worth the Cost
Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it’s right for you. Go to Source