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When to Use a Mesh VPN and Four Signs You Shouldn’t
A mesh VPN enables direct, flexible communication if it’s a good fit. See whether or not it’s a viable solution for you. Go to Source
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Is a Multi Level Auto Attendant Worth Upgrading For?
There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything you need to know. Go to Source
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21 IVR Scripts You Can Steal (And How to Use Them)
Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost caller satisfaction. Go to Source
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Out of 15 IVR Best Practices, You Only Need These 7
Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers. Go to Source
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Quick Glossary: Virtualization
Perhaps no innovation in information technology history has saved more money for more enterprises than virtualization, yet the technology goes mostly unheralded and underappreciated. By reducing the need for purchasing additional and ever more expensive hardware — and at the same time, maximizing the capacity of whatever hardware is available — virtualization has truly changed…
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5 Best Linux CentOS Replacement Options & Alternatives
Red Hat’s decision to end CentOS is forcing most developers and companies to find an alternative OS. In this guide, learn about the top competitors’ features. Go to Source
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What Is Virtualization?
Virtualization lets organizations run multiple isolated workloads from the same hardware platform, saving money, and enabling more efficient scaling. It is also used by cloud providers to deliver on-demand computing resources for multiple customers using shared hardware. It’s what allows businesses to pay for only the cloud computing resources they need and quickly (or even…
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Virtual Desktop Infrastructure: Benefits and Use Cases
Under the umbrella of this digital transformation and acceleration trend, one virtualization technology is becoming increasingly popular, virtual desktop infrastructure. VDI is used by enterprises to provide workers, customers and users with access to its central system and the necessary tools and resources they need. As a powerful tool, VDI can help organizations improve their…
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EleKtra-Leak Campaign Uses AWS Cloud Keys Found on Public GitHub Repositories to Run Cryptomining Operation
In the active Elektra-Leak campaign, attackers hunt for Amazon IAM credentials within public GitHub repositories before using them for cryptomining. Get tips on mitigating this cybersecurity threat. Go to Source