Alireza Gharib Blog

Category: VoIP

January 12, 2025

Is a Multi Level Auto Attendant Worth Upgrading For?

There’s no doubt a multi level auto attendant can simplify call routing — but is it worth the investment? Learn everything you need to know. Go to Source

auto attendant, business communications, business phone system, call center software features, call routing, Software, Virtualization, VoIP, voip features, voip software
January 12, 2025

When to Use a Mesh VPN and Four Signs You Shouldn’t

A mesh VPN enables direct, flexible communication if it’s a good fit. See whether or not it’s a viable solution for you. Go to Source

mesh vpn, Networking, networking infrastructure, Software, Technology, virtual private network, Virtual Private Network (VPN), Virtualization, VoIP, VPN

Technology, VPN
January 12, 2025

Out of 15 IVR Best Practices, You Only Need These 7

Forget generic tactics and discover the top IVR best practices that really make a difference for agents and callers. Go to Source

call center software features, interactive voice response, interactive voice response software, ivr best practices, ivr routing, ivr software, ivr solutions, Software, Virtualization, VoIP
January 12, 2025

21 IVR Scripts You Can Steal (And How to Use Them)

Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost caller satisfaction. Go to Source

interactive voice response software, ivr best practices, ivr routing, ivr scripting, ivr scripts, ivr software, ivr solutions, ivr systems, Software, Virtualization, VoIP
January 12, 2025

Is the IVR Menu Dead? Well, That Depends

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support. Here’s why. Go to Source

call center software features, interactive voice response, ivr best practices, ivr menu, ivr routing, ivr software, ivr solutions, ivr systems, Software, Virtualization, VoIP