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Extraction Agent and Firewall: Software vs. Hardware
Using a firewall is essential to secure the installation of the extraction agent when performing low-level extraction from a variety of iOS devices. We developed two solutions: a software-based firewall for macOS and a hardware-based firewall using a Raspberry Pi (or similar microcomputer) with our own custom firmware. This guide will help you choose the…
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Eight AI trends to prioritise in 2025
Author: Richard Farrell, CIO at Netcall Whilst 2024 saw the adoption of Generative AI (GenAI) accelerate, it also witnessed significant debates and challenges surrounding its use within business from security and data privacy perspectives, with questions surrounding its true value. As CIOs prepare to tackle AI in 2025, Richard Farrell, CIO of Netcall, shares the top trends that…
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Harnessing Generative AI for Root Cause Analysis
Author: Neha Khandelwal, Software Design Assurance Engineering Manager, Zebra Technologies Root Cause Analysis (RCA) is a critical yet time-consuming process in the realm of software quality assurance (QA). It requires meticulous investigation to pinpoint the underlying cause of defects, often involving sifting through logs, analysing code, and correlating various system behaviours. QA teams spend significant effort…